Terms of Use

These terms are an agreement between you and Simpa Labs Ltd, the Nigerian company that runs OneSitting. “We”, “us” and “our” mean Simpa Labs Ltd. “OneSitting” means our app, website and related services.

By creating an account or using OneSitting, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use OneSitting.

You must be at least 13 years old to use OneSitting.

If you are under 18, your parent or legal guardian must agree to these terms for you before you use OneSitting. They are responsible for your use of the app, including any payments.

OneSitting is an independent study app. We are not part of, approved by or linked to the Joint Admissions and Matriculation Board (JAMB), WAEC, NECO or any school. Past questions and exam details in the app are for practice. Always check official dates, rules and results with JAMB and your chosen school.

• Give us true and current details when you sign up, and keep them up to date.
• Keep your password safe. Do not share your account with anyone.
• You are responsible for what happens on your account. If you think someone else is using it, email us right away.
• One account per person. Accounts cannot be sold or passed to someone else.

We work hard to make our questions, answers, explanations and study notes correct and clear. Some explanations and summaries are created automatically from your questions and our study content, so they can contain mistakes.

If you find a wrong answer or explanation, email support@simpalabs.com with the subject and question. We review every message.

Your scores and predictions in OneSitting show how you are doing in practice. They do not promise any score in the real exam or admission to any school.

You own the notes, study packs, posts and other content you create in OneSitting. When you share content with other students, you give us a free, worldwide licence to store, show and share it inside OneSitting so the feature works. This licence ends when you delete the content or your account, except where other students have already saved a copy.

Only post content you have the right to share. You are responsible for what you post.

OneSitting is a place for students to learn together. When you use groups, squads, challenges or chats, you must not:

• Bully, threaten, harass or insult anyone.
• Post sexual content, hate speech, violence or anything illegal under Nigerian law.
• Share real exam questions before or during an exam, or help anyone cheat.
• Share someone else’s personal details, such as their phone number or address.
• Post spam, scams, adverts or links to harmful sites.
• Pretend to be another person, a teacher or a member of our team.

We may remove content that breaks these rules, and pause or close accounts that break them. If you see something wrong, email support@simpalabs.com.

• Do not copy, sell or republish our questions, explanations or study content outside OneSitting.
• Do not use bots, scripts or scrapers to collect content or play challenges.
• Do not try to break into, overload or get around the security of OneSitting.
• Do not cheat on leaderboards, streaks or points, or use bugs to get rewards.

Some features need OneSitting Plus or credits. You buy them in the app through Google Play. Prices are shown in naira (₦) before you pay and include VAT. The Google Play Terms of Service also apply to your payment.

• OneSitting Plus renews on its own at the end of each month, 3 months or year, at the price you agreed to, until you cancel.
• You can cancel any time in Google Play under Payments and subscriptions. You keep Plus until the end of the time you paid for.
• Credits never expire. Each credit unlocks one explanation after your free ones for the day are used up.
• If you were charged but Plus or your credits did not show up, open the plan screen and tap Restore purchases. If that does not fix it, email us with your Google Play order number and we will fix it or refund you.
• You can ask Google Play for a refund within 48 hours of paying. After that, email us within 7 days of paying and we will refund you if you have not used what you bought.
• When a payment is refunded, we take back the Plus time or the unused credits it bought.

Points, streak freezes and badges you earn in the app have no cash value and cannot be sold, swapped for money or moved to another account.

Nothing in these terms takes away your rights under the Federal Competition and Consumer Protection Act 2018.

OneSitting, our logo, design, questions, explanations and software belong to Simpa Labs Ltd or the people who license them to us. We give you a personal, non-transferable right to use them inside OneSitting for your own study. You may not use our name or logo without our written permission.

We keep improving OneSitting, so features may change, be added or be removed. If we remove a paid feature you are using during your plan, we will give you a fair refund for the time left.

You can delete your account at any time in the app under Settings.

We may pause or close your account if you break these terms, if the law requires it, or to protect other students. Where we can, we will tell you why and give you a chance to respond. If we close your account for a reason that is not your fault, we will refund any time left on your paid plan.

We provide OneSitting with care and skill, but we cannot promise it will always be available or free of errors. We may need to pause it for updates or repairs.

As far as Nigerian law allows, we are not responsible for exam results, admission decisions, lost data caused by your device, or losses we could not reasonably foresee. Our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits our responsibility for death or injury caused by our negligence, for fraud, or for anything else that the law does not allow us to limit.

These terms are governed by the laws of the Federal Republic of Nigeria.

If you have a problem, please email support@simpalabs.com first. We will try to solve it within 30 days. If we cannot agree, either of us may take the matter to the courts of Lagos State, Nigeria. You may also contact the Federal Competition and Consumer Protection Commission.

We may update these terms from time to time. The date at the top shows the latest version. If we make a big change, we will tell you in the app or by email before it takes effect. If you keep using OneSitting after that, you accept the new terms.

Questions about these terms? Email support@simpalabs.com.